Virtual Management Operating System (VMOS)
This section provides step-by-step instructions for utilizing VMOS and VMOS Call Center features.
- VMOS Login and Setup
- VMOS- Answering an Incoming Counter/Phone Call
- VMOS-Call Routing
- VMOS-Changing Your Status
- VMOS-Checking Manager Statuses
- VMOS-Facility Quick Information
- VMOS-Lead Follow Up
- VMOS-Making an Outgoing Phone Call
- VMOS-Missed Call Follow Up
- VMOS-Putting a Call on Hold
- VMOS-Selecting Facilities
- VMOS-SMS
- VMOS-Transferring a Call