Webex - No Devices in the VMOS Drop Down

Issue Overview

When attempting to connect a Webex device to VMOS, the dropdown menu shows no devices to connect to. 

Step-by-Step Troubleshooting

1. Refresh VMOS.
2. Log out/back into VMOS.
3. Clear Google Chrome browser cookies and cache for Webex only. This will sign you out of Webex and prompt re-login.
   1. Google Chrome Settings > Site Settings > View permissions and data stored across sites > search Webex > find web.webex.com > delete data
4. Restart computer. 

When to Submit a Ticket

1. Troubleshooting steps 1-4 don't resolve the issue.
2. If there are devices listed, but your specific Webex is not shown in the dropdown list.

Information to Include in Your Ticket

1. All completed troubleshooting steps prior to ticket submission.

2. Screenshot of the dropdown menu (to verify the issue being experienced).